Terms & Conditions

1. The client means the person(s) or business as stated on the top of the service report/ contract.
2. Payments
The client will make payments to Killer Instinct Pest Control as agreed at the time of the quotation and detailed in the contract (business use only), or in the case of domestic treatments, upon completion of the initial visit. Prompt payment is a condition of the agreement.
3. Killer Instinct Pest Control – Service obligations
a) The pest control treatment(s)/ service will be carried out in professional manner and as specified in the contract/ service arrangement. The pest control technician will use and apply pesticides and monitoring devices, as they deem appropriate on each visit.
b) The technician, upon arrival, will report to the client/ site contact and at the end of the scheduled visit will leave a written report of all findings, recommendations and treatments completed during the inspection.
c) Additional visits/ call outs may be needed to control the pest as specified on the service contract and if chargeable, this will be agreed with the client prior to attending site.
4. The CLIENT’s – Service obligations
a) To minimise pest incidence by carrying out immediately any and all recommendations detailed to them by the pest control technician.
b) To provide access for Killer Instinct Pest Control’s staff to carry out its services as agreed. Failure to provide access for our staff at the scheduled date/ time will result in an additional call out fee being charged to the value of 50% of the treatment visit, this must be paid before work will continue and/or guarantees will be provided.
c) To make prompt payment as detailed above.
5. Liability
Killer Instinct Pest Control does not accept and liability for loss, damage of any goods, equipment person, domestic animal, livestock or birds unless that loss, damage or injury arose due to negligence of the company or its representatives. Notice of such loss, damage or injury must be notified in writing to Killer Instinct Pest Control within 7 (seven) days of the occurrence.
6. Termination of service/ contract
The service agreement or contract may be terminated without notice by Killer Instinct Pest Control if the client is in breach of any of his/ her obligations (cf. 4).
The client may terminate the service/ contract with Killer Instinct Pest Control if he/ she can provide evidence that Killer Instinct (the company) or its representatives have failed to adhere to the service obligations (cf. 3). Killer Instinct Pest Control will require 30 (thirty) days’ notice period, confirmed in writing and agreed by the management team in the case of commercial contracts.
7. Guarantees
A guarantee of the treatments may be offered ONLY when satisfactory completion of the client’s recommendations have been made and in the timescale set out by the technician.
A guarantee will not be given unless payment for the work was paid in full and in accordance with the client’s obligations (cf.2)